Alias Smith and Jones Fun and Fanfiction
Alias Smith and Jones Fun and Fanfiction

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HelenWest

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Age : 56
Location : West of the Mississippi

PostSubject: Fanfic.net   Tue Aug 25, 2015 9:38 pm

Fanfic.net seems to have real problems - all stats down since Sunday. Am I the only one with this problem?
HW
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Remuda

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Age : 42

PostSubject: Re: Fanfic.net   Tue Aug 25, 2015 9:45 pm

I'm also having the problem, Helen.  Emailed the message to their support twice but no answer yet.  Hoping it's back up and running soon.

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HelenWest

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PostSubject: Re: Fanfic.net   Tue Aug 25, 2015 9:48 pm

Thanks for confirming. I, too, emailed support. Hope you are doing well, Rem.
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Remuda

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PostSubject: Re: Fanfic.net   Tue Aug 25, 2015 9:51 pm

Thanks, HW.  Same to you.  :)

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HelenWest

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PostSubject: Re: Fanfic.net   Wed Aug 26, 2015 8:03 pm

Another day, no more information. Very frustrating. I have a chapter very slowly coming along between all else, but it won't go up until I can see the response.

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riders57

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Age : 60

PostSubject: Re: Fanfic.net   Thu Aug 27, 2015 9:52 am

I wonder if it's the program you're using to access it?  At Remuda's request, I tried logging in and checking my stats yesterday and had no problem at all.  I was using Chrome at the time.
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HelenWest

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PostSubject: Re: Fanfic.net   Thu Aug 27, 2015 10:25 am

I'll try that - thanks
HW
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HelenWest

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PostSubject: Re: Fanfic.net   Thu Aug 27, 2015 10:30 am

Didn't work for me.
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HelenWest

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PostSubject: Re: Fanfic.net   Thu Aug 27, 2015 7:55 pm

I've tried Chrome, Mozilla, Explorer, and Safari. Nothing works. How about anybody else?
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Remuda

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PostSubject: Re: Fanfic.net   Fri Aug 28, 2015 11:01 am

Still no go on the stats.

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HelenWest

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PostSubject: Re: Fanfic.net   Fri Aug 28, 2015 2:45 pm

A mystery inside a digital enigma. They don't seem to specialize in clear communication. Thanks for the update, Rem.
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Admin
Admin
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PostSubject: Re: Fanfic.net   Fri Aug 28, 2015 3:46 pm

I just had a look and can see the stats.  Does that help or not?  I haven't been there for ages.
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HelenWest

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PostSubject: Re: Fanfic.net   Fri Aug 28, 2015 8:11 pm

Thanks, MAP, but it doesn't help me. I still can't see any stats at all no matter what I do. I hate the thought of moving all those chapters off of the fanfiction server, but it sounds like I may have to if they are failing.
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HelenWest

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PostSubject: Re: Fanfic.net   Sat Aug 29, 2015 11:41 pm

Still no stats visible to me. It's weird how it works for some of you but not for me. I used to check and see folks reading and it would cheer me up.
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Remuda

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PostSubject: Re: Fanfic.net   Sun Aug 30, 2015 12:16 am

You're not the only one, Helen.  Still not there for me, either, but I'll just bide my time until it's fixed.

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HelenWest

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PostSubject: Re: Fanfic.net   Sun Aug 30, 2015 12:21 am

Sorry I'm not the only one picked for the mysterious malfunction, Rem. Oh well. I'll try to get my next chapter finished up before I leave town anyhow.
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HelenWest

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PostSubject: Re: Fanfic.net   Tue Sep 01, 2015 12:04 am

My stats are back, but the views for the last 8 days are wiped out. I know I didn't have 0 views in those days - my stories had doing very well this month. I'm just glad to have stats back in time for a new month and, before long, a new chapter. Hope you get your stats back, too, Rem, and anybody else who was still missing them. It's always fun to see new readers coming along, even when they don't review.
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Remuda

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PostSubject: Re: Fanfic.net   Tue Sep 01, 2015 12:28 am

Thanks for the heads-up, Helen.  Glad yours are back.  Just looked and mine are there as well.  That black line through the last week's dates is disheartening, but no use complaining.  On to a new month!

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HelenWest

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PostSubject: Re: Fanfic.net   Tue Sep 01, 2015 12:37 am

First new view! Whoohoo!
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HelenWest

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PostSubject: Re: Fanfic.net   Tue Sep 01, 2015 9:11 pm

And now the whole service for my individual account is down. I assume the server is down for everyone? I sure hope they get all these problems figured out soon.
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Remuda

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PostSubject: Re: Fanfic.net   Tue Sep 01, 2015 11:16 pm

I couldn't log in today and presumed there were just more things needing fixing.

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HelenWest

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PostSubject: Re: Fanfic.net   Wed Sep 02, 2015 2:19 pm

Log in is now resolved.
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HelenWest

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PostSubject: Re: Fanfic.net   Sun Sep 06, 2015 10:25 pm

Well, there were a few other glitches. Hope they have it together, now.
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